Mobile Banking Security Tips

Guarding Your Finances
Mobile banking security tips with First Federal of San Rafael
Basic tips and tricks for secure mobile banking

Mobile Banking Security Essentials

Here are some basic tips you can follow to secure your mobile devices

  • Use a password or other security feature to lock your phone. Create a strong password by choosing combinations of upper- and lower-case letters, numbers, and symbols. Avoid using dictionary words, birthdays, addresses, or combinations that would be easy for a hacker to guess. Don’t use the same password for multiple accounts. A strong password greatly reduces the likelihood that a thief can access your account.
  • Log out completely after finishing your mobile banking. If someone gains wrongful access to your phone, this prevents your information from being readily accessible by requiring your password.
  • Install mobile security software or apps. Using anti-malware software from reputable vendors helps protect against hackers and exploits.
  • Avoid apps that may contain malware. Buy or download from well-known app stores such as those established by your phone manufacturer or cellular service provider.
  • Keep your device’s operating system and apps updated. Many mobile devices have the option to receive automatic updates, ensuring that you have the latest fixes for security weaknesses as they are discovered.
  • Be cautious about sharing your information. First Federal will never ask for your password. Be wary about providing account numbers or other personal information to third parties, and ensure you are dealing with legitimate entities.
  • Regularly check your account for signs of fraud. Mobile banking makes it very easy to check your account balance and transaction history. Periodically check your accounts for any errors or fraudulent transactions, since the sooner you can detect a problem, the easier it is to fix.

Ready to Start Banking Anywhere You Go?

Download our mobile app to enjoy the benefits and features only available on mobile devices.
Download on the Apple App Store Download on the Google Play Store

For detailed walkthroughs of how to enroll in and use our Online Banking, see our Digital Banking User Guide (pdf).

You are now leaving First Federal of San Rafael

First Federal of San Rafael provides links to web sites of other organizations in order to provide visitors with certain information. Once you link to another web site not maintained by First Federal Savings & Loan Association of San Rafael, you are subject to the terms and conditions of that web site, including but not limited to its privacy policy.

You will be redirected to

Click the link above to continue or CANCEL